Library Camp Pub Chat Dilemma : volunteering, would you?

After a long and exciting day at Library Camp a few of us went to the pub.  A conversation took place that I have been mulling over ever since.  We were discussing the threat of “volunteer run libraries” and what it means for the library and information profession. Someone asked, “if you were currently unemployed and there was a community run library being launched near you, would you volunteer to help keep it open whilst job hunting?”

The dilemma :

Volunteers will take the jobs of paid and trained staff – how could you be part of that? Also, WE ARE WORTH IT we deserve pay for the skills and knowledge that we work hard to attain and develop.

vs

The library will close if it is not taken over by volunteers. If you think it important that people have access to a good quality library service then surely this should come first? How can you stand by and let a community lose their library – you obviously do not think them that important? It also might be good to have on your CV.

I am interested to hear

What would you do and why?

What advice should our professional bodies be giving to members?

Library Camp – Convincing Politicians that Libraries Improve Literacy

On Saturday 8th October I went to Birmingham for Library Camp – the “unconference” about libraries. It was ace. I met lots of people I know from Twitter for the first time in the flesh and I made lots of new friends.

One of the sessions I attended during the day was a session about how we can convince politicians that libraries improve literacy. Jennifer Yellin wrote a good report of the session here .

Having spent over a year campaigning to save libraries in Gloucestershire for Friends of Gloucestershire Libraries and working with advocacy group Voices for the Library, which was primarily set up to change the dialogue about public libraries as the positive stories and the views of librarians and library users rarely seemed to be given any consideration, I am exhausted. I have tried everything I can to advocate and campaign for libraries but I have felt rather isolated and ignored by the decision makers. I was hoping that this session would provide me with some more ideas, the magic statistics, the message that those in power could not possibly ignore.  This did not happen. What did happen was that it seemed to generally be agreed that there are the statistics, the evidence out there, but what there is not is someone with clout to deliver that message. It was down to us, the voters. I left dismayed because this has not been working for me.

I know colleagues who work in public libraries who are not allowed to promote the positive things that public libraries do as this may lead to increased usage, increased demand on resources, and would ultimately make the cutting of libraries a more uncomfortable option for the politicians. More people would notice when services stopped being provided.

The cuts in Gloucestershire have been hugely unpopular. We residents have done all we can to make politicians aware of this and the damaging impact their cuts will have. Just look at the Friends of Gloucestershire website and you can see that there was little else we could have done, yet we have been ignored. Voices for the Library have been working hard to change the national dialogue and have had some success, but as a geographically spread out group of volunteers, mostly with full time jobs and other commitments, there is only so much we can do. We do not have the clout needed.

I came away feeling like I and my fellow campaigners really are alone in this. A realisation that has been dawning on me for the last year but which really hit home in that session.

I had told myself I would not go to any sessions about public libraries as I have been consumed with campaigning and felt the need to go to cross sector sessions to broaden my horizons but I went to this one as I got the impression I would get the answers. I guess this was too much to expect though because if we had the answers we would not be in this situation in the first place.

Activism, Advocacy and Professional Identity

Oxford English Dictionary [online]

Activism : the policy or action of using vigorous campaigning to bring about political or social change.

Advocacy : public support for or recommendation of a particular cause or policy: his outspoken advocacy of the agreement has won no friends

Collins English Dictionary [online]

Activist  n a person who works energetically to achieve political or social goals,    ◇ n activism

Advocacy n active support of a cause or course of action,

I am an academic librarian and a public library activist

I have been thinking a lot about the definitions of activism and advocacy, two words I have noticed being used interchangeably in my network of library and information professionals recently and it is bothering me. They do overlap but they are also distinctly different.

Activism does involve advocacy, i.e. speaking out on behalf of an idea, organisation or person so that they are viewed positively, which in turn can influence policy and social outcomes, but it also goes further than this. Activism can be messy. It opens you up to controversy and sometimes vitriolic reactions (which is the thing that surprised me the most when campaigning for libraries…everyone loves libraries right? WRONG!). Activism is about politics and ethics, social outcomes and shaping the future – the aim is not just to promote services and influence change but to be the change. It needs a lot of time and effort and you are often in it for the long-haul. I believe that my need to get involved as an activist stems from a lack of advocacy of public libraries in the past. If we had been promoting them and raising their profile all along we would not be in the mess we are in now. To me advocacy is what you should be doing all the time, activism is what you  do after you say “enough is enough, I am not going to stand by and watch this happen any more”

I consider my involvement in campaign groups Voices for the Library and Friends of Gloucestershire Libraries to be activism (of which advocacy is a feature).  In my day job I am involved in advocacy.  As a librarian you have to be involved in advocacy and if you are not then you are in the wrong job. I promote our services and skills to stakeholders and advocate the service wherever possible.  Not only is this important so that staff and students know who we are and what we do but also so that we are viewed as important by the decision makers at the  University.  However, I certainly am not an “activist” at work and I certainly would not engage in the kind of activities I have for my activism role. Advocacy is gentle coaxing and stroking (please do not take that literally, I do not want anyone to get arrested!) whereas activism is “vigorous”, sometimes loud, and sometimes controversial. If you are talking about activism now is not the time for coaxing and stroking. It is time for rolling your sleeves up, getting stuck in and taking action. I cannot understand why there is anyone in the profession who is not doing so in such times.

I have gained such a lot from being an activist. It is often stressful and can be soul destroying but it has also led to the formation of many new friendships and networks, exchanges of ideas across sectors (which can only strengthen the profession as a whole), lots of experience of working with the local and the national press, learning about the workings of local and national government, public speaking, chairing meetings, people management, event planning and  management, problem solving, team working, quick thinking, communicating with celebrities and public figures and collaborating with national organisations, to name a few. The most important thing though I think is that it has allowed me get out there and speak with hundreds of library users and non-users to find out what they think a library service should look like, why libraries are (or aren’t) important to them and to advocate what libraries are and could be. I have watched aghast as a library authority disenfranchised, dis-empowered and alienated it’s service users and have seen how NOT to do things. In response I have helped give local people a voice and a platform. I also watched aghast as central government ignored the concerns and views of library users and in response I have helped to provide a much needed national platform for library staff and users and for public library advocacy, with the aim of influencing policy and social outcomes.

I have always been careful to keep my working life and my activist roles separate. However, I hope that my experiences as an activist has had a positive affect on my professional working life. I have certainly learnt how important advocacy is and try to engage in it at every opportunity. I now feel confident  in my abilities to tactfully and effectively manage (sometimes difficult) people. The campaigning press releases  and blog posts I have written have improved my written communication and promotional skills. I can manage large meetings, enthuse people and encourage them. I now have plenty of evidence for my CV that I am dedicated to the profession and I see it as a vocation and not just a means of paying the bills. What employer would not see that as a positive thing? Probably one I would not be looking to work for. I have spent many hours of my own time campaigning for libraries and attending library related events (all whilst also managing to complete a postgraduate certificate for teaching in higher education in order to progress my career in academic librarianship). I do not do this begrudgingly but because  I love libraries and what they stand for. Many of the skills and knowledge I have gained from my activism I would not have had the opportunity to gain in my day job but many of them are skills and experiences that will stand me in good stead for more senior roles in academic librarianship.

I am not telling people what to do and I do not wish to preach but I do hope that all of the recent emphasis on and discussions about “activism” I have seen moves beyond mere discussion. Perhaps this blog post will help you decide whether or not activism is something you want to be involved in (advocacy is compulsory by the way!). I do hope it does. I am a firm believer that it is better to say “I did my best” than it is to say “I stood by and did nothing” If you are in any doubt as to whether or not you can make a difference below is an extract from an email we received from a public library user the other day about Friends of Gloucestershire Libraries:

“I hope you realise how much what you are doing means to so many people in Gloucestershire and beyond. Not just in terms of defending our libraries but, in these times of cuts, cynicism, self-interest and soulless pursuit of wealth, by providing a much-needed reminder to all of us that within our communities there are courageous, public spirited and selfless people ready to stand up for what they believe”

I would very much like to hear what you think advocacy and activism mean and how being an activist has impacted on your professional development.

CPD23 Course Blog.

If you have found your way here through my comments on your CPD23 blog posts my CPD23 blog is here. My ID seems to direct people to main blog.  Please feel free to have a look and comment

The Librarian and Rome : Rules for The University of Gloucestershire Library c.1943

The Archivist at The University of Gloucestershire showed me these rules for the library she found in the Archives Collection dated c.1943 and gave me permission to post them here. The Library at the time was named “Rome” and the institution was then called St Paul’s Teacher Training College. I love them and wanted to share them with you. How times have changed! If you click on the images you should be able to zoom in to the text.

Full dissertation – A Malawian school library: culture, literacy and reader development

Here is the full dissertation I submitted for my Library and Information Management MSc at University of the West of England (click on the link below), the title of which is:

Library Aid to Developing Countries : A case study investigating how a Western literary library model is integrated into a Sub-Saharan African oral culture within the Malawian primary education system.

Johanna Anderson Dissertation

I was very excited to receive the LIRG Student Award 2010 for my research. Thank you LIRG!

If you don’t fancy reading it, it has lots of nice pictures in it of the awe-inspiring village I stayed in and of my Malawian friends you can look at. Please feel free to leave feedback or ask questions.

 

Will Self, Fire and Ire

This is what I said to Will Self about his comments on Open Book: where he spoke about the threat to libraries – BBC (1:07 to 10:44:) – http://www.bbc.co.uk/iplayer/episode/b00zlbl3/Open_Book_20_03_2011/

Dear Mr Self,

I was astonished by what you said about libraries as it seemed that you do not really have an understanding of the role of libraries or what they do. I am the Chair of a group called Friends of Gloucestershire Libraries, a group which has been working hard to save our libraries from draconian 43% cuts.

I invite you to come and visit some of our libraries and some of our thousands of supporters and users of these libraries. Our libraries are heavily used, are a lifeline for many and the centre of community cohesion. Despite your claim that events do not happen in libraries, hundreds of them are held in our libraries each year, from the hugely popular summer reading challenge which 11,129 of our children took part in, to housebound clubs for the elderly, to numerous and varied cultural events.

You said that the internet should be excluded from libraries. It is hugely worrying that you are advocating such an approach. 4/10 in Glos don’t have the internet. libraries play a crucial role in bridging the digital divide. Information is information no matter the format + to exclude people from it because you think libraries should be about paper is astonishing. You said that the authors who are speaking up for libraries are being sentimental…I have to say I think that it is you who is stuck in the past!

These authors are speaking for libraries as they have a public profile and are in a position to voice the concerns and anger of those, like me, who are not being listened to by our elected representatives who are destroying our public libraries. I was extremely grateful when Joanna Trollope wrote a piece in support of us in the Guardian. It raised our profile and put pressure on a council who are not listening to us and who are making very ill-thought out, disproportionate and damaging cuts. Unlike you, Joanna Trollope is invited to do events in libraries a lot and has been very supportive of our libraries in Gloucestershire. Her piece was far from sentimental but she had listened to us and knows what libraries mean to ordinary people – unlike you it seems.

3 million visits were made to libraries in this county last year – which is far from insignificant. In times of economic crisis + high unemployment libraries are now more important than ever.

With friends like you libraries do not need enemies! I wish you had more regard for the people who rely on libraries when you made such ill-informed and damaging comments. I invite you to come and visit us in the hope you may change you mind.

On Mon, Mar 21, 2011 at 8:22 PM, Will Self wrote:

Dear Ms Anderson What exactly do you object to? That I said libraries didn’t hold enough events? Perhaps I was referring to my own local libraries – not all of them. That I said libraries should eschew the internet? You hardly answer the point I made, which is that the internet can be inimical to the concentration needed to read seriously. That I said that some of the authors prominent in the campaign received a hefty public subsidy through the Public Lending Right? This is merely a statement of fact. You should concentrate your fire – and ire – on the legislators, not me.

Yours &c. Will Self

I wrote

Mr Self,

I made it very clear what I object to. You, a public figure, undermining on the radio, the work of people trying to save important services, based on personal observations masquerading as generalisable fact.

You fail to answer any of the points that I made.

Our invite stands

Johanna

——————————————————

I did start to compose a lengthy response to Mr Self but ultimately thought there was little point. He should listen on iPlayer to what he said rather than what he seems to think he said. The “legislators” he tells me to concentrate my “fire and ire on” are exactly the people who are not listening to me, hence high profile authors being welcome to step in….which was exactly the point I was making and one of the several points that he completely misses. Oh well, I tried.

A Malawian school library: culture, literacy and reader development : Anderson and Matthews

So, I am finally a published author. You can read my article here. It was tough to fit my dissertation and several years worth of work into one paper but I hope I managed to bring out all of the significant findings and discussion. As it was my first attempt to write a journal article I chose to co-author it with my research supervisor Paul Matthews. Paul also has a background in international development and so was able to provide further context and expertise,  underpinning in more detail how my research related to current international development agenda.  I enjoyed working collaboratively and I think Paul really helped to round out the piece. The experience increased my confidence enough to go solo in the future.  I had intended to write another article for an international development journal as literacy and libraries have such an important role to play in the alleviation of poverty I hoped I might be able to play a small role in raising the profile of libraries and reader development to a wider audience, but my life has rather been taken over by campaigning activities for Friends of Gloucestershire Libraries and my PGCHE course so I have been unable to do this. I wonder if it is too late.  I will post my full dissertation on my blog shortly. The NGO I based the research on chose not to follow the recommendations, which is of course their prerogative, but I hope it may be of use to other library aid providers.

When I wrote my dissertation the world was very different. I had no idea that a year later I would be fighting so hard to save our public libraries in the UK from a government that fails to see the value they bring to communities and the vital role they have to play in getting us out of the financial mess we are in. I often wonder how  I would explain this to the people of Chembe village, people who look to us and the resources we have with envy. They could teach us a thing or to. Sometimes you don’t know what you have got until it is gone…..but I digress.

The Blog Post Formerly Known as “Right to Reply”

This blog post originally said something other than what you are reading now. I had seen a blog post written by a “consultant” “library campaigner” or maybe even a sometime “author” who never seems to have  much positive to say. I do not normally pay much attention but the inaccuracies of this particular post and the attack it made on public librarians made me cross. He basically said libraries are closing because they are rubbish and then went on to blame all librarians. I felt the need to respond in an attempt to try to make him see things with….um a little more balance…it did not work and only served to make me crosser and I ended up venting in this very blog post – guess what, it did not make me feel  better…..Something else did. This evening I received an email from a lady who is supporting Friends of Gloucestershire Libraries efforts to stop the devastating 43% cuts to our library services. Her email moved me, put things into perspective and made me realise I was looking at things all the wrong way.  She is a lifelong library user who “cannot envisage life in Gloucestershire without a full set of properly staffed and stocked libraries” she values all library staff  “whether in public or specialist libraries” stating that “they need a huge range of skills for which they have undergone substantial training”

She finally  says that she has pleaded with the county councillors to “search their consciences and think again. We need a library culture if we are to remain a civilised and knowledgeable country”.

This is one of  many letters, emails and phone calls of support I have had from members of the public, students, charities, community groups, library staff (of all levels of seniority) councillors, authors, teachers, lecturers and journalists since I and three of my friends started Friends of Gloucestershire Libraries.  It has been incredibly moving to hear why libraries and properly trained library staff are so important to them. Tonight it made me think that for every agitator out there we currently have 70 passionate, positive campaigners here in our formidable team and the numbers are growing all of the time (hopefully beyond 5000 if our petition is a success!) These people remind me why I am working so hard to save our libraries and this evening they have reminded me to focus my energy on campaigning for what I believe in and to stop being distracted (as I was momentarily) by someone whose intention is to exude negativity and who is never going to even try to understand what I have to say. So I have rewritten this blog post as a celebration and I dedicate it to all of the wonderful Friends of Gloucestershire Libraries campaigners who are working so hard, to the tireless, brave campaigners at Voices for the Library and to the library staff, both in Gloucestershire and nationally, who are currently going through a horrendous time. You are all my inspiration.  In unity.

Librarians Gagged

A few months ago I heard Gloucestershire County Council had slashed the public libraries book budget by 40 %. This was even BEFORE the government spending review had been announced. I suspected worse was to come. As a public library user this concerned me. What concerned me more is that when I searched I could not find one library user group in Gloucestershire and I wondered who would speak out for the libraries when the second, larger axe fell? no one, that is who. So I did something about it. I and three of my friends decided we would set up a Friends of Cheltenham Library group so that we could give library users a voice. Cheltenham Library is our local library. We wanted to speak for the whole of the library service but felt we might be too small so we focused on Cheltenham with intentions to scrutinise any policies that affected the library service as a whole. The group has grown. People came from all around. Drastic cuts were announced last week for our public library services. Gloucestershire County Council intend to cut libraries by 43%, Yes 43%! and they say they will close 11 libraries if they are not taken over by volunteers. Many of  these libraries at threat are in the poorest areas. I do not want to go into the ins-and-outs of the councils plans here. You just have to look at them for  few minutes to see how ridiculous and extreme they are. If you need any more convincing take a look at a letter we received from 5 senior former Gloucestershire County Council Library staff here. Council Leader Hawthorne and the Mr Vaisey should have seen these letters by now also.

Recently we were told that other people in the county wanted to come to our group but our name made them feel that it was not a group for them as we were Cheltenham focused and so we changed the group to Friends of Gloucestershire Libraries – people have since flocked in. They have nowhere else to turn.

Friends of Gloucestershire Libraries took part in a protest rally today with hundreds of other people protesting against brutal public sector cuts. A young lady who I had never met before approached me and said “My dad says your campaign website is great and everything but he says that maybe you should not say on it that you are a librarian.“  She is the third  person to have individually advised me to stop telling the press that I am a librarian as it may seem as if I am running this group in self-interest. Well let me tell you something I AM A LIBRARIAN AND I AM PROUD, proud to be speaking up for libraries, library users and public library staff. In all three incidences I heard myself saying apologetically “But I am an academic librarian not a public librarian. If public libraries die, I still have my job“
I told her that it does not even say on the website that I am a librarian, the newspaper reporting on our group did though, maybe her dad saw it there? I told the reporter I am an academic librarian but they failed to report that.  Since I got home I have been thinking on this and getting rather cross.  Even if the website did say I am a librarian why shouldn’t it? I have decided that I AM NOT going to take this any more. I am not going to apologise and this is why…..

In a Friends of Gloucestershire Libraries meeting last week we all took turns to say who we were and why we were at the meeting. There was a lady who was a carer – she told us she looks after vulnerable adults and that libraries are their lifeline. She takes them to the library several times a week and she does not know what she will do if the library closes. Her library is one of the ones that have been threatened with closure. Another lady works with an organisation that supports the elderly. She also fears what will happen when their library service goes, again it is a lifeline for these elderly people. A pensioner told us how he had been a lifelong library user and would be lost if the libraries were closed now. He felt so strongly about this that he offered to drive some of our members around the county to meet with other library users to try to build a network and give them a voice. A retired couple came and said they had never felt as angry as they do at the threat to their libraries. The protest we went to today was the first protest they had been to. They felt they had to do something. A young man in his early 20′s told us how strongly he felt about the destruction of our libraries.  A library assistant told us as she blinked away tears that a few weeks ago a mother and her little boy, who did not have much money, came into the library. The little boy had chosen to go to the library to get a book instead of going to the cinema. His mother has since been back to the library to thank them and tell them how much her sons literacy has improved since getting hooked on books. The library assistant thinks children are going to have such opportunities taken from them if libraries close. Other Library staff in attendance told us how worried they were about the future of the vulnerable people in the communities they served if libraries were to close. They were not thinking of themselves they were thinking of others. It was upsetting, it was stark,  it was moving it was inspiring. This is what I am fighting for, this is why I am spending all of my spare time standing up for something I believe in and  I will not apologise for it. Why is it considered so wrong for a person to speak out for their profession? I think we provide a vital service. Would people rather I sat around and waited for people who do not understand or care for the role, ethics and values of libraries to step in? because if they are then wave bye-bye to libraries. Wave good-bye to free unbiased access to information.

I often wonder why we find ourselves in the situation we are in now and I am beginning to think it is in large part due to the gagging of librarians but also due to the complicity of librarians. Why do we let this happen? Speak out, stand up and shout about how great we are and how great libraries are because we have people depending on us and I have found out in the last few weeks just how important we are to people. Many people have thanked me for setting up the group as they feel they now have somewhere to turn. We are all working together for a common goal. We feel like we can make a difference. That is all. rant over.

I wonder who that young lady and her dad were??

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